Dealer and engine oil -s : | platizazvonok.ru
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post #1 of 24 (permalink) Old 09-12-2017, 01:32 PM Thread Starter
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Dealer and engine oil

Car has 38,000 miles on it received an oil change from the Hyundai service department and I noticed that they put 5w 20 on the sticker I called him when I got home and he said hold on a minute and then he went back and said he talked to his service guy and he said since my car wasn't turbocharged 5w 20 would be fine it could either use 5w 20 or 5w 30 but the manual strictly States 5 W 30 what do you think.....
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post #2 of 24 (permalink) Old 09-12-2017, 01:38 PM
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Where are you located, what year and model Hyundai with what engine do you own.

My Accent non-turbo says 5W20 or 5W30 in the owners manual with 5W20 preferred. Personally, I run 5W30 for protection from fuel dilution with the GDI motor, but 5W20 would be okay for warranty concerns - for the 2016 Accent.


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post #3 of 24 (permalink) Old 09-12-2017, 02:46 PM
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I would go by the manual. If that is all it allows I would show it to the dealership. If they put the wrong oil in, it should be on them to correct the mistake. Now if it allows for 5w-20 as an alternate I would just run it the full OCI.

My Elantra strongly recommends 5w-20, but says 5w-30 is OK. Dealership put 5w-20 in first oil change. I used 5w-30 since I had it in stock and was free. I can even use 10w-30 if it is warm enough outside (per owner's manual).

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post #4 of 24 (permalink) Old 09-12-2017, 04:13 PM
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As in real estate, location, location, location

My manual states 5W20, or 5W30 in hotter climates. When I was doing the 80mph toll road home every day in 100+F I ran the 5W30. Now that I'm retired and Casper isn't getting aired out every day I switched to 5W20. Didn't make a whit of difference fuel economy wise.
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post #5 of 24 (permalink) Old 09-12-2017, 04:24 PM
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There are a lot of factors here.

5W30 might not be the best choice for winter in Canada. It might be better than 5W20 in Texas even in cooler weather.

For the OP, if the manual shows 5W20 as an acceptable alternative, it is acceptable - maybe not ideal, though.


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post #6 of 24 (permalink) Old 09-13-2017, 12:57 PM Thread Starter
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Manual states 10w or 5 w 30,, 3.3 engine no wjere does it say 20 weight for an azera,,,my wife's lincoln 3.7. States 5 w 20
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post #7 of 24 (permalink) Old 09-13-2017, 01:06 PM
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Well you have two options. Bring the vehicle and the owner's manual to the dealar and point out their error and request an oil change on them or let it go ( no real harm for one OCI) and never bring it back there or next time show them the manual and demand the 5W30. With that said, if I lived in Canada and going into the winter 5W20 would suit me fine but we have no idea what part of any country you are living in.
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post #8 of 24 (permalink) Old 09-13-2017, 02:21 PM
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Especially with it being done at the dealer.



If it is a 2012, page 8-6 actually says 5W20 is recommended for fuel economy, but 5W30, 10W-30, 15W-40 or 20W50 can be used depending on climate. It specifically says 5W20 should not be used in the Middle East. (But that has service intervals in km, so likely NOT a USA OM ...)

There was a post on another forum where a guy marked his oil filter with a Sharpie and took the car in for an oil change and the dealer didn't replace the filter. He either went or threatened to go to the local investigative news about it and he ended up getting the dealer to give his entire family free oil changes for life (their's not the car's) at anywhere they wanted to take it.

I had mixed feelings about it.

On one hand - it was bad that the dealer (intentionally or accidentally) failed to change the filter and good that he owned up to it and tried to make it right.

OTOH - if the owner was running 5K OCI's and used one oil filter for 10K miles, it was unlikely to cause any damage, and even if it somehow did, he had documentation saying the filter was changed, it just actually was not changed, so I'm not sure he would really be out anything.


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post #9 of 24 (permalink) Old 09-13-2017, 03:05 PM
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If the manual doesn't spec it I would make them change it. If you would normally use it and it's not speced and you have problems they would be finger pointing big time to deny warranty.
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post #10 of 24 (permalink) Old 09-13-2017, 03:08 PM
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I agree, they put the wrong oil in. I'd make them change it to the correct oil. If they argue, tell them to show you in your manual where that oil is ok. They screwed up, make them correct it.

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