Locking wheel nut adaptor now useless. -s : | platizazvonok.ru
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post #1 of 7 (permalink) Old 11-26-2015, 06:09 PM Thread Starter
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Locking wheel nut adaptor now useless.

Hi,

Earlier in the year I was going to remove a wheel and noticed that the Locking wheel nut adaptor was loose on the nut I therefore decided against the wheel removal, but would ask my local Hyundai dealer to replace the locking nuts with the 4 standard nuts, as supplied with the car, during its next Service.

My 59 Reg car went in for its service and MOT today. I asked if the Nuts could be replaced and was told that I would have to pay 33.99 for this to be done. I immediately rejected that charge and informed the assistant that my car had only ever been serviced by themselves. Thus any problem with the nuts or the adaptor could only have resulted from their work. A note was therefore written on the worksheet for this to be looked into.

On collecting my car I enquired about the wheel nuts only to be informed that any damage could not have been done by themselves. It was stated that I had earlier had a puncture repaired and therefore the damage would have been caused by the Tyre fitter. Apparently the tyre had been repaired quite recently, this being obvious from the amount of wear on the tyre. The Tyre, incidentaly, had been plugged, and not actually replaced.

Unfortunately, due to my illness, I could not remember when the tyre had been repaired. I was then advised that the Dealership did not hold a Master Key adaptor as the car was mote that 5 years old. I was also advised that every Hyundai car would have its own individual locking adaptor, and that no 2 cars would have the same locking nuts/adaptors. I can not believe that this statement is true. Therefore, in order for the nuts to be removed from my car I would have to pay 200 in order for a Hyundai Representative to come to the Dealership, with a Master Adaptor key and remove those locking nuts. I, of course, complained, and even though I could give the Key Code Number, I got nowhere.

I was also informed, when I paid my Bill, that the wheels on my car had been removed and replaced last December, during a major Service. Apparently, it is known that both the wheel nuts and the nut adaptor, are prone to wear as they are only made of light metal, and similar cases have been reported.

Imagine my surprise when I returned home and located my old Service receipts only to find that the last Puncture had been repaired at that same Dealership, only last December..

I will now be speaking to them tomorrow.

Has anyone else experienced any problems with Locking Wheel Nuts and/or their Adaptors??

Thank you,
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post #2 of 7 (permalink) Old 11-26-2015, 07:01 PM
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You don't normally have any trouble with locking wheel nuts until someone over torques them. I don't know what type of lock nut Hyundai use these days but it's highly unlikely that no two cars will use the same adapter. I was recently a tech with VW and the VW dealers all have a master set of adapters for removing lock nuts when a customer looses or damages theirs. The VW adapters are coded with a letter so there are only 26 different adapters in the master set and it's not uncommon to have 2 or 3 cars in the workshop at one time all with the same lock nuts.

Their having a laugh if they think someone from Hyundai UK is going to travel to a dealer to remove lock nuts, so don't be falling for that. I know it's annoying having to pay for damage that they more than likely caused, but is it not worth just giving them the 34? Think about the inconvenience not to mention expense you'll have if you are unfortunate enough to get a puncture out in the middle of nowhere and need to have a breakdown service attend to remove your wheel at the road side.

I would present your receipts for all your past servicing, including the puncture repair, and argue your case. hopefully they will relent and replace the lock nuts with standard nuts FOC but if it comes to it I'd pay them the 34 then look elsewhere for my next service.

Good luck.

Scottie.
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post #3 of 7 (permalink) Old 11-27-2015, 03:09 PM
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there are a number of locking wheel nut removers available they work by gripping the outside of the nut, a bit like reverse screw removers


a quick google reveals





that plus a new set of locking nuts is far less than they are charge you
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post #4 of 7 (permalink) Old 11-27-2015, 04:43 PM
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If you don't check your locking lug nut key when you get it back after getting service done, it's YOUR problem when you go to use it many months later. You can't go and try to get someone else to pay to have it replaced. You're SOL, and hopefully a lesson was learned. It's no one else's fault.

They make tools to remove these lug nuts yourself. There are several different types

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post #5 of 7 (permalink) Old 11-27-2015, 08:44 PM
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Quote:
Originally Posted by bluecr1 View Post
there are a number of locking wheel nut removers available they work by gripping the outside of the nut, a bit like reverse screw removers


a quick google reveals





that plus a new set of locking nuts is far less than they are charge you
Sorry, but your link didn't work for me.

Removing lock nuts is a PITA. I think it would be better to spend 34 to get the dealer to do the job. He'll spend that much on a tool to remove them plus a set of nuts anyway and he'll need to do the labour. It's a bad enough job doing it with the car on a ramp never mind doing it out on the street on your hands & knees.

Scottie.
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post #6 of 7 (permalink) Old 11-28-2015, 04:12 PM
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google Halfords Laser Locking Wheel Nut Remover


just need to make sure they are the right size for your wheel nuts


the op said it was 34 for a new set of nuts and dealer quoted 200 to removed the old ones :O

Last edited by bluecr1; 11-28-2015 at 04:14 PM.
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post #7 of 7 (permalink) Old 11-29-2015, 06:51 PM Thread Starter
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I've since discovered that it was actually the same dealership who repaired the puncture. That was done during the last service. They have since had the car in to replace the clutch, so possibly the wheels may also have been repaired then.

I totally disagree with GUYBO, although I should have checked all the nuts and the nut adaptor on the return of my cat. I trusted the dealer, just the same as I would not expect to check that new oil, filters, spark plugs have been replaced as per the worksheet.

I may be one step further, as the Dealership have now asked for the Key Code for the adaptor. It will be very interesting to see the Torque setting used to undo the nuts.
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