'17 Sonata Hybrid Limited Shark Fin Antenna -s : | platizazvonok.ru
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post #1 of 13 (permalink) Old 09-27-2017, 12:12 PM Thread Starter
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Question '17 Sonata Hybrid Limited Shark Fin Antenna

All,

Just purchased a brand new '17 Sonata Hybrid Limited a little less than 2 weeks ago. So far, I LOVE the car and the great gas mileage I'm getting.

After driving it for 10 days (and parking outside at my work where the birds found the black car), I decided to take it through the local car wash, which I've used many, many times before. Fast forward and when I pull out of the wash to head to the free vacuums, I jump out and notice my plastic shark fin from my antenna's missing. After flagging down the guy running the wash (who retrieves the shark fin from inside the tunnel), I speak with the manager who agrees to pay for the fix. Good news, right?! After dropping it off at my local dealership, they tell me the antenna is one unit (plastic piece with antenna guts and base) and they will have to drop the headliner to replace the unit. Said it will take a week and give me a loaner car. After a call from the service department this morning, I learn that the part is back-ordered and it could be up to a month before they get the part. ((( They say they think I can drive the car with the antenna exposed. If the unit does go out after being exposed to rain, wind, humidity, etc., they say they are fixing the entire unit anyway so no big deal other than the inconvenience of not being able to use my satellite radio.

Other than the fact that the exposed antenna is UGLY, any idea if this could cause water leakage into my headliner? The gasket seal appears to still be there. It's just the plastic body-matched shark fin that was ripped off. Really not wanting to exacerbate the damage since this thing is brand spanking new. Thoughts? Anyone have a similar experience?

I have considered gluing it down for aesthetics temporarily, but I don't know how that will affect their eventual repair later on. I would have considered just having them glue it down to begin with, but it has large, noticeable scratches from when it blew off into the car wash equipment. Going to pick up today so hoping they will give me some guidance on the gluing.
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post #2 of 13 (permalink) Old 09-27-2017, 01:43 PM
JKK
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Seems like sealing it up would be good insurance as well as not hinder any replacement activity. Tap it down or use some silicone as a temporary fix...
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post #3 of 13 (permalink) Old 09-27-2017, 02:06 PM Thread Starter
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I had considered the silicone. Would have thought that the dealership would have suggested that though as a temp fix. They seem to have little concern about moisture getting into the electronics although I have a difficult time believing a month of exposure won't do some damage to the electronics. I would REALLY hate for my panoramic roof motor to fry because moisture got in the headliner/roof area.
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post #4 of 13 (permalink) Old 09-27-2017, 03:52 PM
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They probably figure they will just replace that too if or when necessary? I think it is a good idea for you to be proactive and keep your documentation. Evidently they aren't worried about the antenna items which is fine since they said they would replace the whole unit. However, could be a bit negligent about the protection of the others as mentioned. Even if repaired immediately, check the function of all the items they told you were touched in fixing this issue... I hate anyone touching anything because often it is never the "same" again...
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post #5 of 13 (permalink) Old 09-27-2017, 04:14 PM Thread Starter
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Thanks for your feedback. I'm considering asking for something in writing saying that they will be responsible for any issues that occur during the interim while the antenna is exposed. I'm sure they don't want to keep it in the shop as that long of a repair (30 days-ish) could make it subject to the lemon law here in TN. Just trying to protect my new investment and ensure I don't suffer any additional damage!
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post #6 of 13 (permalink) Old 09-27-2017, 09:34 PM
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I would contact Hyundai customer Connect Center. PO Box 20850 Fountain Valley California 92728. Their web address: Their phone number

Convey your concerns and ask what they recommend. Email might be the fastest and you would have a record of something that could be referred to later if necessary.
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post #7 of 13 (permalink) Old 09-27-2017, 10:26 PM
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Total BS if what I read means they are going to have to replace it all including the wiring. Look on eBay for "Hyundai shark fin antenna". It has a 4" pigtail that plugs into the wires and looks like an ethernet connector. They might have to drop the liner right under it, but certainly don't need to replace the wiring, too.

If you look closely at the eBay listings, some are the antenna only, others wiring only - both parts around $60-$65 but a few have both pieces and are mostly around $115-$120.

'08 black Azera Limited / Ultimate with minor mods:
H11b SBP +50 Osram with H9 +80
burners on H7 base high beams
& LED strip switchback FOG/blinkers

'15 platinum Genesis 3.8 Ultimate with fogs jacked on

' 18 graphite Santa Fe Sport Ultimate w/Tech pkg under consideration

Last edited by ratledge; 09-27-2017 at 10:30 PM.
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post #8 of 13 (permalink) Old Yesterday, 08:24 AM Thread Starter
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I don't think they are placing the internal wiring -- just the unit itself. I have seen a diagram of the part and know the pigtail wiring you refer to. Right now they are just planning to repair the antenna unit. My concern was damage to the wiring from water/moisture leakage.

Update: I picked up the car yesterday. The dealership has taped around the exposed antenna unit and says they can't get the part for a month due to back order. They have said there is no way to guarantee that leakage would not occur without it being kept in a garage. Two pieces of good news though: no rain in the forecast for the next 15 days and the car wash has stated they will provide me with a rental. Hopefully they will come through on this.
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post #9 of 13 (permalink) Old Yesterday, 02:25 PM
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Basically, they aren't worried about the unit because they will be replacing it. If they are planning to repair the unit then why so long? Putty up any open areas and it should be good until it gets fixed, rain or not.
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post #10 of 13 (permalink) Old Yesterday, 04:29 PM
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Still makes no sense. The antenna is the same as the one being put into new 2018 models by the hundreds every day in Alabama West Point Georgia. WTH?

'08 black Azera Limited / Ultimate with minor mods:
H11b SBP +50 Osram with H9 +80
burners on H7 base high beams
& LED strip switchback FOG/blinkers

'15 platinum Genesis 3.8 Ultimate with fogs jacked on

' 18 graphite Santa Fe Sport Ultimate w/Tech pkg under consideration
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